Received webhook data: {
  "messaging_product": "whatsapp",
  "messages": [
    {
      "from": "918077100953",
      "type": "text",
      "text": { "body": "Hi" }
    }
  ]
}
Initialized state 'waiting_greeting' for mobile 918077100953
Processing message from 918077100953 in state: waiting_greeting
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"success","mobile":"918077100953","invalidMobile":"","transactionId":"4636612004884204479","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'waiting_menu' for mobile 918077100953 with extra fields: {"last_input":"Hi"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"button":{"payload":"Report a Complaint","text":"Report a Complaint"},"context":{"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAERgSOTlCMjhGRTgzODAyRjVFOEI1AA=="},"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAEhgWM0VCMDhGOEUxREI0M0JENkExQ0JCMgA=","type":"button","timestamp":"1771612326"}],"contacts":[{"profile":{"name":"Shiva Chauhan"},"wa_id":"918077100953"}]}
Processing message from 918077100953 in state: waiting_menu
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"error","statusCode":"700","reason":"Invalid List Format"} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'waiting_complaint_category' for mobile 918077100953 with extra fields: {"last_input":"Report a Complaint"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"context":{"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAERgSNDVCNzhGMUMxMTAzRjExNTdFAA=="},"interactive":{"type":"button_reply","button_reply":{"id":"rate_issue","title":"Rate Issue"}},"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAEhgWM0VCMDJFRUMwNUFEOERDNTUwQ0U1RgA=","type":"interactive","timestamp":"1771612342"}],"contacts":[{"profile":{"name":"Shiva Chauhan"},"wa_id":"918077100953"}]}
Processing message from 918077100953 in state: waiting_complaint_category
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"success","mobile":"918077100953","invalidMobile":"","transactionId":"3677478869781923134","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'waiting_complaint_text' for mobile 918077100953 with extra fields: {"complaint_category":"Rate Issue","last_input":"rate_issue"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAEhgWM0VCMDE1QUQwNTM2Q0EyOTY2ODFCOQA=","text":{"body":"high price"},"type":"text","timestamp":"1771612368"}],"contacts":[{"profile":{"name":"Shiva Chauhan"},"wa_id":"918077100953"}]}
Processing message from 918077100953 in state: waiting_complaint_text
Saved response for 918077100953 type=complaint complaint_no=CMP20260221B96EE0 result=1
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"success","mobile":"918077100953","invalidMobile":"","transactionId":"2598146867833817595","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'completed' for mobile 918077100953 with extra fields: {"last_input":"high price"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAEhggQUM1MjcyQUU0REM1OUI4NjI2RDk4QzQzQTczOEE5NDAA","text":{"body":"Hi"},"type":"text","timestamp":"1771612727"}],"contacts":[{"profile":{"name":"Shiva Chauhan"},"wa_id":"918077100953"}]}
Initialized state 'waiting_greeting' for mobile 918077100953
Processing message from 918077100953 in state: waiting_greeting
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"success","mobile":"918077100953","invalidMobile":"","transactionId":"4187997380213296360","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'waiting_menu' for mobile 918077100953 with extra fields: {"last_input":"Hi"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"button":{"payload":"Provide Feedback","text":"Provide Feedback"},"context":{"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAERgSQ0MwMDgxQjBDQ0Y4MkMzMDc1AA=="},"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAEhggQUM3MTgxMDc0QzkzQkYxMDNEQURGQzk3NkVFRjE5NjkA","type":"button","timestamp":"1771612743"}],"contacts":[{"profile":{"name":"Shiva Chauhan"},"wa_id":"918077100953"}]}
Processing message from 918077100953 in state: waiting_menu
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"success","mobile":"918077100953","invalidMobile":"","transactionId":"3237748787355862793","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'waiting_feedback' for mobile 918077100953 with extra fields: {"last_input":"Provide Feedback"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"from":"[REDACTED]","id":"wamid.HBgMOTE4MDc3MTAwOTUzFQIAEhggQUM0QThCNTVGREJDQ0QzRDFBQjIwMkQ0RDcwQTBCNzAA","text":{"body":"Ds kabhi kabhi late aata hai"},"type":"text","timestamp":"1771612767"}],"contacts":[{"profile":{"name":"Shiva Chauhan"},"wa_id":"918077100953"}]}
Processing message from 918077100953 in state: waiting_feedback
Saved response for 918077100953 type=feedback complaint_no=NULL result=1
WhatsApp API response for mobile 918077100953: HTTP 200 - {"status":"success","mobile":"918077100953","invalidMobile":"","transactionId":"3325297582160888375","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'completed' for mobile 918077100953 with extra fields: {"last_input":"Ds kabhi kabhi late aata hai"} (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"from":"[REDACTED]","id":"wamid.HBgMOTE3NDU1ODM3MDMzFQIAEhggQUM1QTk2OTExOTA2RkU0MDYzMjU4RkE0MDkwNEMxOTkA","text":{"body":"Ya bhiya a nhi raha"},"type":"text","timestamp":"1771620496"}],"contacts":[{"profile":{"name":"sonagoyal2015"},"wa_id":"917455837033"}]}
Initialized state 'waiting_greeting' for mobile 917455837033
Processing message from 917455837033 in state: waiting_greeting
WhatsApp API response for mobile 917455837033: HTTP 200 - {"status":"success","mobile":"917455837033","invalidMobile":"","transactionId":"3281912477146105252","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'unregistered' for mobile 917455837033 with extra fields: [] (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"messaging_product":"whatsapp","messages":[{"from":"[REDACTED]","id":"wamid.HBgMOTE2Mzk3MzI5MDM5FQIAEhggQUNEQUNFRjYxODZCQzNFNkIwNTY4OUYxMjUyNEU5NUMA","text":{"body":"Hi"},"type":"text","timestamp":"1771642514"}],"contacts":[{"profile":{"name":"."},"wa_id":"916397329039"}]}
Initialized state 'waiting_greeting' for mobile 916397329039
Processing message from 916397329039 in state: waiting_greeting
WhatsApp API response for mobile 916397329039: HTTP 200 - {"status":"success","mobile":"916397329039","invalidMobile":"","transactionId":"6030613012746879477","statusCode":"200","reason":"success","msgId":""} (Effective URL: https://api.vnsai.com/WAApi/send)
Updated state to 'unregistered' for mobile 916397329039 with extra fields: [] (result: 1)
Received webhook data: {"metadata":{"phone_number_id":"665578613311886","display_phone_number":"919211946959"},"mediaUrl":"https://api.vnsai.com/media/incoming/1287321243290259.jpg","messaging_product":"whatsapp","messages":[{"image":{"sha256":"8QsX1umuKs5kwheZk/I71t0Snr3iq2rwmjVwMvCSFFM=","mime_type":"image/jpeg","id":"1287321243290259","url":"https://lookaside.fbsbx.com/whatsapp_business/attachments/?mid=1287321243290259&source=webhook&ext=1771642929&hash=ARkaf8AAgoHdY1G-7gkiKPjXjIRHXN_O0qK0S-3aSsgFWA"},"from":"[REDACTED]","id":"wamid.HBgMOTE2Mzk3MzI5MDM5FQIAEhggQUMxQ0UzODIyRjQxNkQ2MUY1QzFCNTc2REM3NzEwQzEA","type":"image","timestamp":"1771642627"}],"contacts":[{"profile":{"name":"."},"wa_id":"916397329039"}]}
Processing message from 916397329039 in state: unregistered